You should expect the first withdrawal to take a long time (in some cases even one or two months)." Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. „The whole casino group targets mainly United States and Canada. In the meantime, I would suggest checking our review for the Planet 7 OZ Casino:
Do I understand correctly, that after you cancelled your withdrawal, you lost all the money you wanted to withdraw? I’m very sorry to hear about your problem. Thank you very much for submitting your complaint. Whatever the reason it is not my concern or may fault I am the customer and as much as I appreciate things can't take time 3 weeks is ridiculous to wait when deposits are instantaneous! Please help me!!! Either people aren't doing their jobs, their is too much work for employees or this company ain't too keen on paying. It just shouldn't take this long in this day and age with the current technology that we have. I have deposited a lot of money into planet 7 Oz over the time and may have to review my choice of online pokies after this. Do I get paid interest for the time my money has been kept? I have played several sites and it has never taken more than 7 working days to get paid. Is this a ploy to get people to reinvest their winnings. I had this happen the first time I tried to withdraw it took so long I ended up cancelling the withdrawal and reusing it. As it takes so long for the responses I googled how to make a complaint and be time I came back to the chat which had not been a problem jumping in and out of it before the chat had been ended. I asked how to make a complaint how to escalate this and to have someone contact me to resolve, I got told to give it to the 7 day timeframe had passed. 5 working days later the withdrawal is still pending I have now just been told to follow up at the 7 days post escalation again. I followed this up the next day to make sure and I was told to give the escalation time again.
After nothing been received again I followed this up and was told that it would be escalated and would take another 5-7 days. I followed this up just under 7 working days later and was told that it was approved and left planet 7 Oz on 28 July 2020. I requested a withdrawal on 12 July 2020 knowing that my account has already been verified.
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